FAQ

Labels are made within 3-5 days; This means that you will have your tracking information ready.The products dropped off to the post office takes about 2-3 weeks due to my school and work hours. I work on orders on Fridays-Sundays. All updates about shipments are posted on our Instagram (@jenikamei.shop) !!

If your order only consisted of stickers, your order does not have a tracking number!!!! This means that your order was shipped via postage stamp! Please wait about 2-4 weeks for your order to arrive. If they are international, please wait about 6 weeks for your order to arrive.

If you have not received your order, please contact us here!

Currently, we do not accept returns. BUT, if there is something wrong with your order, PLEASE contact us here and/or DM us on our instagram! 

From my last brand, Paypal held my money for weeks that I needed to use to purchase customers' shipping labels. Due to that experience, I am using Square, which is an online and offline payment. Many businesses use this! If you want to learn more information about Square, click here!

They are! I put them on my water bottle <3